Privacy Policy

Last Updated: September 4, 2025


We value your privacy and are committed to protecting your personal information as a family-owned pressure washing business based in Milford, DE. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website (www.aquamight.us) (www.aquamight.us), contact us, or engage with our roof washing, concrete cleaning, or soft washing services in Kent and Sussex Counties. By using our website, you agree to the practices described below, which comply with the Delaware Online Privacy and Protection Act (DOPPA) and other applicable laws. For questions, contact us at (302) 265-0700 or james@aquamight.us.


1. Information We Collect

We collect information to provide high-quality pressure washing services to realtors, high-end homeowners, and property managers in Milford, Greenwood, and Milton. The types of information we may collect include:

  • Personal Information: When you submit a contact form, request a free estimate, or communicate with us, we may collect your name, email address, phone number, physical address, and details about your pressure washing needs.
  • Non-Personal Information: We collect anonymized data, such as IP addresses, browser types, device information, and website usage patterns (e.g., pages visited, time spent) through cookies and analytics tools.
  • Voluntarily Provided Information: Any additional details you share, such as feedback or service preferences, when contacting us.


2. How We Collect Information

We collect information through:

  • Direct Interactions: When you fill out our contact form, call (302) 265-0700, email james@aquamight.us, or request a free estimate for our services in Milford or surrounding areas.
  • Automated Technologies: Our website uses cookies and analytics tools (e.g., Google Analytics) to track usage and improve user experience, in compliance with DOPPA. You can manage cookie preferences through your browser settings.
  • Third-Party Sources: We may receive information from third parties, such as marketing or referral services, if you’ve consented to share your data with them.


3. How We Use Your Information

We use your information to deliver exceptional pressure washing services and enhance your experience, reflecting our commitment to “Bringing Quality to the Industry.” Uses include:

  • Service Delivery: To process requests, provide estimates, schedule roof washing, concrete cleaning, or soft washing, and communicate project details.
  • Customer Support: To respond to inquiries, provide updates, and ensure satisfaction with our services.
  • Website Improvement: To analyze usage data and optimize our website’s functionality for users in Kent and Sussex Counties.
  • Marketing and Communications: To send updates about our services or industry tips (e.g., preventing algae in Delaware’s humid climate), with an opt-out option as required by DOPPA.
  • Legal Compliance: To meet obligations under Delaware law, such as tax reporting or data protection requirements under Title 6, Chapter 12C.


4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your data only in these limited cases:

  • Service Providers: With trusted vendors (e.g., website hosting, analytics, or payment processors) who assist our operations, bound by confidentiality agreements and DOPPA compliance.
  • Legal Obligations: If required by Delaware or federal law, such as responding to a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity, with notice as required by law.
  • With Your Consent: If you explicitly agree to share your information, such as for a referral program.


5. Your Privacy Rights Under Delaware Law

Under the Delaware Online Privacy and Protection Act (DOPPA) (Delaware Code Title 6, Chapter 12C), Delaware residents have specific rights regarding their personal information, including:

  • Access and Transparency: You can request details about the personal information we collect, use, or disclose.
  • Opt-Out of Marketing: You can opt out of marketing communications by clicking “unsubscribe” in emails or contacting us at (302) 265-0700.
  • Children’s Privacy Protections: We do not knowingly collect data from individuals under 13, and we remove any such data if identified, per DOPPA requirements.
  • Notice of Data Practices: We provide clear notice of our data collection practices, as outlined in this policy.

To exercise these rights, contact us at james@aquamight.us or (302) 265-0700. We will respond promptly, in line with Delaware law.


6. Data Security

We implement reasonable security measures, such as encryption, secure servers, and access controls, to protect your information. While we strive to safeguard your data, no online system is fully secure. In the event of a data breach, we will notify affected users as required by Delaware law (Delaware Code Title 6, § 12B-102) and take immediate steps to mitigate risks.


7. Cookies and Tracking Technologies

Our website uses cookies to improve functionality and user experience, in compliance with DOPPA’s transparency requirements. Types of cookies include:

  • Essential Cookies: Necessary for website operations, such as processing contact form submissions.
  • Analytics Cookies: Help us understand site usage through tools like Google Analytics.
  • Marketing Cookies: Used to deliver relevant promotions, with your consent.

You can disable cookies via your browser settings, though this may affect website functionality. We provide notice of cookie usage at your first visit, as required by Delaware law.


8. Third-Party Links

Our website may link to third-party sites, such as industry resources (e.g., EPA). We are not responsible for their privacy practices. Please review their policies before sharing information.


9. Children’s Privacy

Our services and website are not directed to individuals under 13. We do not knowingly collect personal information from children, in compliance with DOPPA and the federal Children’s Online Privacy Protection Act (COPPA). If we learn that a child’s data has been collected, we will delete it promptly. Contact us at (302) 265-0700 if you believe this has occurred.


10. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, such as providing services or meeting legal obligations. For example, we may keep contact details for ongoing customer relationships or retain tax records for seven years, as required by Delaware and federal law. Anonymized data may be retained longer for analytics purposes.


11. International Users

As a Milford, DE-based business, we primarily operate in the United States. If you access our website from outside the U.S., your data may be transferred to and processed in the U.S., where privacy laws differ. By using our site, you consent to this transfer.


12. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or Delaware law. The “Last Updated” date at the top indicates the latest version. Significant changes will be communicated via email or a website notice, as required by DOPPA. Please review this policy periodically.


13. Contact Us

For questions, concerns, or requests about this Privacy Policy or your personal information, please contact us:

  • Email: james@aquamight.us
  • Phone: (302) 265-0700
  • Address: Milford, DE